LibGuiding the Way: Improved Signposting and Student Interaction with Library Electronic Resources

Keywords: Electronic resources, Equality of experience, Library help guides, Subject support

Abstract

This case study describes a project in which significant changes were made to the web presence of subject-specific information by implementing new software. Analyses of the usage of the web pages tell us about student information retrieval and research behaviour and, by appraising the approach to resource access points, we can ensure that students’ experiences match their expectations of quick and easy access to information that does not depend on significant prior experience or knowledge. Students can put energy into finding and using resources, rather than trying to figure out how to access them at the start of this process. Lessons learned from the project will be used to inform future developments, including improved methods of engagement with academic staff to ensure that this type of learning environment best suits the needs of students. Moreover, the implementation of the software will lead to a student experience that is greatly improved.

References

Ahmed, N. (2013). Design: Why it is important and how to get it right In: Dobbs, W. et al. (eds.) Using LibGuides to Enhance Library Services. Atlanta, GA: American Library Association.

Erb, R. and Erb, B. (2014). Leveraging the LibGuides platform for electronic resources access assistance. Journal of Electronic Resources Librarianship, 3: 170-189.

Guillian, J. and Zitser, E. (2015). Beyond LibGuides: the past, present, and future of online research guides. Slavic and East European Information Resources, 16 (4): 170-180.

Twait, M. (2005). Undergraduate students’ source selection criteria: a qualitative study. The Journal of Academic Librarianship, 6: 567-573.

Published
2018-12-17
How to Cite
Taylor, S. (2018). LibGuiding the Way: Improved Signposting and Student Interaction with Library Electronic Resources. Journal of Learning and Student Experience, 1, Article 5. Retrieved from https://jolase.bolton.ac.uk/index.php/jolae/article/view/28
Section
Practitioner Research / Case Studies